Title: Technical Services Representative - Webster, TX
Webster, TX, US, 77598-1527
A Place Where People Matter.
Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.
Job Title: Technical Services Representative
A Place Where People Matter.
Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you.
Technical Service Representative-ISS
The Technical Service Representative will provide support to the business but assisting and leading the Technical Service team, assisting with providing insight on safety, regulatory, and compliance management of customer and company- self-generated waste related to ChemCare.
WHAT YOU’LL DO:
- Work well under pressure, possess the ability to assess and assign priority to requests, and have the ability and knowledge of waste characterization and state and federal regulations.
- Assists sales personnel with the handling of customer profile requests; answers technical questions and makes recommendations for handling customer problems.
- Accomplishes sales support human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
- Assists with obtaining revenue by resolving order and invoice discrepancies; maintaining customer relations.
- Plans and implements quality assurance for all processes.
- Guides employee actions by researching, developing, writing, and updating sales support policies, procedures, methods, and guidelines.
- Manages staffing discussions and planning; conducts interviews and encourages team building.
- Attends and participates in departments sales meetings.
- Prepares and submits reports as directed.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
WHAT YOU’LL NEED:
• 2 years management/supervisory experience
• 5 years of Customer Solutions experience required
• Several years of college or equivalent business experience.
• Knowledge of sales problems, purchasing, servicing customers, product knowledge and some exposure to outside sales.
• Science based degree preferred (Chemistry, Environmental Science, etc.)
• CHMM/CHMP Certification • DOT/RCRA Training Impact and Complexity (any key factors not noted above including any financial responsibilities)
• Detailed Oriented
• Communication and organizational skills
• Sense of urgency
• Collaboration
• Motivator Supervisory Responsibility
• High School Diploma Required
WHERE YOU’LL WORK:
Hybrid, 335 TriStar drive, Webster, TX 77598
WHAT YOU CAN EXPECT:
- Strong work/life flexibility
- To be surrounded by a diverse team who is collaborative and committed to the achievement of the company
- To be rewarded for your contributions with a targeted annual company bonus and annual salary reviews
- Competitive pay and benefits including Time Off as business allows, and 8 paid holidays!
Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of more than 9,500 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!
We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing.
Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!
We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.
Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.
Univar Solutions does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms (collectively Recruiting Firms). Recruiting Firms must enter into a Master Services Agreement (MSA) with Univar Solutions prior to submitting any information relating to a potential candidate. All searches must be initiated by Univar Solutions' Talent Acquisition team and candidates must be submitted via Applicant Tracking System (ATS) by approved vendors who have been expressly requested to make a submission for a specific job opening. No placement fees will be paid to any firm unless the aforementioned conditions have been met. Contacting our hiring managers directly is prohibited.
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