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Title:  ChemCare Commercial Support Supervisor

Location: 

Phoenix, AZ, US, 85044

Company:  Univar Solutions USA Inc
Requisition ID:  24727

Want to work for a company that is reimagining distribution?  Join Univar Solutions, the premier global distributor of chemicals and ingredients.  Our goal is to function as a direct extension of our customers’ teams; to serve as an ally in their quest of business success. 
 

At Univar Solutions, we’re building on our more than 90 years of experience  and drawing on deep resources – inventory and logistics experts, scientists, PhDs, procurement, customer service, sales and marketers – to deliver consultative services and an unmatched portfolio to solve customers’ formulation and operational challenges.  When you work for Univar Solutions, you’ll play an important role in shaping how we deliver more than chemical and ingredients. 

 

Primary Purpose:

 

This position will support the Chemcare Commercial Team to help drive margin and sales growth. This position

will be responsible for exceeding both internal and external customer expectations, exceed key performance

goals and helping our organization meet business objectives.

 

Key Deliverables

 

Deliverables: 

 

  • Drive the performance of the Commercial Specialist team
  • Provide a productive, motivating work environment and lead a high performing team that will provide excellent customer service.
  • Ensure compliance to company policies and procedures
  • Lead staff through developing, overseeing, and coaching team members; identify training gaps and partner with training andsupport teams to improve performance.
  • Perform other related duties ad required or requested.

 

Education/Experience/Training/Certifications – Required

 

  • 2-year associates degree or equivalent work experience in customer service
  • 2 to 3 years in Customer Service Supervisor position
  • Previous experience working with waste disposal and RCRA/DOT regulations
  • Persistent in following up on detailed requests to see them to completion
  • General knowledge of pricing and marketing strategy
  • Receptive, flexible, and adaptable to change based on business needs

 

Supervisory Responsibility

 

  • Commercial Specialist/Sr. Commercial Specialists

 

Physical Demands/Environmental Conditions/Other Requirements:

 

  • Office Environment

 


Nearest Major Market: Phoenix