Title:  Customer Service Representative

A Place Where People Matter. 

Start your career journey with Univar Solutions!  Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. 

PRIMARY PURPOSE:

Provide the quality services required by the current customer, potential customer, and commercial team of Univar Solutions, as a complement to the sales work, ranging from simple information to detailed guidance aimed at achieving their complete satisfaction and preference to the service provided by the company..

WHAT YOU'LL DO:

• Responsible for order management and delivery tracking.
• Record customer orders and changes.
• Scheduling of deliveries requested by the customer.
• Store and maintain documentation on SAP.
• Maintain and update database.
• Ensure excellent customer service client to reflect Univar corporate values.
• Comply with all company policies and procedures.

WHAT YOU'LL NEED:

• Bachelor’s degree (Administration, Economy, or Chemistry preferred)or the equivalent in related work experience.
• (1-2) years of experience in Customer Service.(Customer orientation or sales preferred)
• Strong analytical, organizational, prioritization, and time management skills with the capacity to handle diverse and significant requirements in fast paced and time-sensitive situations.
• Strong oral and written communication skills for interface and collaboration with other internal and external clients.
• 1 year experience using SAP preferred
• Brings a positive, can-do attitude in a fast-paced work environment.
• 50% Reading and Writing English skills.

WHERE YOU'LL WORK:

• This is a hybrid opportunity, 2 days in the office, and 3 days working from home. Office location: Tule

WHAT YOU CAN EXPECT:

• Strong work/life flexibility
• To be surrounded by an inclusive team who is collaborative and committed to the achievement of the company
• To be rewarded for your contributions with a targeted annual company bonus and annual salary reviews
• Competitive pay and benefits

Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more.  Our global team of more than 9,500 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing.

Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe! 

We are committed to a diverse workforce and a culture of inclusion.  Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry. 

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

Univar Solutions does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms (collectively Recruiting Firms). Recruiting Firms must enter into a Master Services Agreement (MSA) with Univar Solutions prior to submitting any information relating to a potential candidate. All searches must be initiated by Univar Solutions' Talent Acquisition team and candidates must be submitted via Applicant Tracking System (ATS) by approved vendors who have been expressly requested to make a submission for a specific job opening. No placement fees will be paid to any firm unless the aforementioned conditions have been met. Contacting our hiring managers directly is prohibited.