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Title:  Customer Solutions Representative

Location: 

Bellevue, WA, US, 98004-8402

Company Name:  Chempoint.com, Inc
Requisition ID:  27568

We value passion, energy, and enthusiasm to ignite transformation in our industry.
Start your career journey with ChemPoint!  Be part of our team that is transforming the chemical, ingredient, and industrial finished products industry. 
 

ChemPoint employees are our most important asset and that’s reflected in our business culture and benefits. We are a company of peers as many of our top leaders came from this very position we are posting. ChemPoint abounds with opportunities to grow your career, and there is no better role to get started.


BENEFITS:

 

  • Benefits start first day of hire, including PTO accrual
  • Inclusive and supportive employee culture.
  • Beautiful downtown Bellevue location near transit options.
  • Hybrid in office/WFH model after training.
  • Internal Promotion Opportunities: Sales, Supply Chain, Logistics Support, Analytics and many more.
  • Comprehensive training program and career development support


SKILLS THAT WILL DRIVE YOUR SUCCESS:

 

  • Critical Thinking – When working with customers, it is imperative to be able to think out of the box to address their concerns. We empower you to take action with your customers to ensure they have an exceptional experience.
  • Solution Oriented – Our workload is driven by results. As a Customer Solutions Representative, you will be responsible for the successful outcomes for your customers. It is important to always be focused on ensuring the customer’s expectations are met.
  • Attention to Detail – Accuracy is a cornerstone of a great customer experience. Your attention to details skills will be critical to driving the success of each interaction.
  • Team Player – One of the guiding principles is respect for your peers. We have built an inclusive culture where collaboration is a pillar to our success. It is crucial that you come to ChemPoint ready to win as a team.
  • Innovative – Your experiences and perspective are valued. We encourage you to think big and encourage improvements to how we do business.
  • Bias for Action – We value execution over perfection. Perfection doesn’t exist; therefore, you cannot reach it. At ChemPoint, you can focus on what is crucial for the customer and push for quality within those boundaries.


SKILLS AND BACKGROUND:

 

  • Bachelor's degree from a fully accredited four-year institution or equivalent work experience.
  • Experience in Business-to-Business (B2B) service organization or 1 year of experience in equivalent job(s) preferred.
  • Experience with Microsoft Suite of products (Office 365, Dynamics) preferred
  • Distribution/supply chain/logistics experience a plus but not required.

 

#LI-RS1

 

We are ChemPoint. We are fanatical about every customer and supplier interaction and dedicated to reaching customers and delivering actionable insights to enable producer success.   We’re the leader in the marketing, sales, and distribution of specialty and fine chemicals. ChemPoint represents over 70 suppliers and 220 product lines in North America, Latin America, the Middle East, and Africa.

 

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing. 

 

ChemPoint supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!  

 

We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges and respects the unique experiences, perspectives, and expertise of every employee.  Through our dedicated Employee Resource

Networks, we provide the development and growth opportunities to empower us to redefine our industry while making a difference in our communities.  

 

ChemPoint is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification
 


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